SHA Explained: What Every Kenyan Must Know Before Visiting Hospital

Confused about the shift from NHIF to the Social Health Authority (SHA)? Here is what every Kenyan needs to know.

Under SHA, every household must register afresh — including children — through the online portal, USSD code or Huduma Centres.

Contributions are set at 2.75 percent of gross income, with a minimum monthly payment for the unemployed and informal workers.

Officials say the new system covers outpatient, inpatient, maternity, oncology and emergency care, with claims processed digitally.

Hospitals have urged patients to register before seeking care to avoid delays at the billing desk.